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National · Emergency lockout

Emergency lockout in Canada

Locked out of a home, car or business, often at the worst hour and at the night rate. Pick a city to see what each business states it charges, and when it last said so.

Find emergency lockout in your citySee the call-out range each business states, and the date it said so.

Locked out right now? What to do in the next five minutes →

Cities

A lockout bill is almost never one number. It is a call-out charge for turning up, plus labour for the door in front of them, and both change after hours. The call-out is the part you can settle before anyone drives to you, and the part almost nobody publishes.

This is where the worst practice in the trade lives. A national-sounding number quotes a low figure on the phone, sends a subcontractor who has never been there, and the price climbs once the van is in your driveway and you are standing outside in the cold. The defence is boring and it works: get the call-out range and the after-hours rate before you agree, and get the name of the business rather than a dispatch service.

Every business here states a daytime and a night range before its phone number is shown, and the date it last said so is printed next to it. If the figure is stale, you can see that too.

Common questions

Why will nobody give me a price on the phone?
A fair answer is that the locksmith cannot see your door yet, and a jammed deadbolt is a different job from a slammed handle. That explains the labour, not the call-out. The charge for driving to you is knowable in advance, and a business that will not state even a range for it is telling you something.
Is the after-hours rate higher?
Usually, and legitimately so. What matters is that you hear the night figure before midnight rather than after the work is done. Each listing here shows a daytime range and a night range separately.
What should I have ready when I call?
Your address, whether it is a home, a business or a vehicle, what kind of lock is on the door if you know, and whether you have identification showing you belong there. Any locksmith will ask for proof of residence before opening a door, and one that does not should worry you.